Terms & Conditions

Last Updated: October 15, 2023

Welcome to Golden Bamboo Interiors. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms & Conditions.

1. Acceptance of Terms

By accessing and using the Golden Bamboo Interiors website, you accept and agree to be bound by the terms and conditions set forth in this agreement. If you do not agree to these terms, please do not use our website.

2. Use of the Website

You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

3. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Golden Bamboo Interiors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

4. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However, we cannot guarantee that all information is completely accurate, complete, or current. All furniture dimensions and colors are approximate and may vary slightly from the actual product.

5. Orders and Purchases

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason at our sole discretion. Prices are subject to change without notice.

6. Payment

We accept various forms of payment as indicated on our website. All payments are processed securely through our payment processors. By providing payment information, you represent that you are authorized to use the payment method.

7. Delivery and Installation

Delivery times are estimates and may vary based on product availability and delivery location. We are not responsible for delays caused by circumstances beyond our control. Installation services are available for certain products and packages as specified.

8. Returns and Refunds

Custom-made furniture cannot be returned unless defective. For stock items, returns are accepted within 14 days of delivery, provided the item is in original condition. Refunds will be processed within 30 days of receipt of returned items. Customization fees are non-refundable.

9. Warranties

Our furniture comes with warranties as specified at the time of purchase. Warranties cover manufacturing defects but do not cover damage caused by misuse, accidents, or normal wear and tear. Warranty claims must be made in accordance with our warranty policy.

10. Limitation of Liability

To the fullest extent permitted by law, Golden Bamboo Interiors shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or our products.

11. Indemnification

You agree to indemnify and hold harmless Golden Bamboo Interiors and its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the website or violation of these Terms & Conditions.

12. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. We will notify users of any material changes by posting the new Terms & Conditions on this page and updating the "Last Updated" date.

13. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Golden Bamboo Interiors
101 Jade Terrace, 29B Queen's Road West
Hong Kong
Phone: +852 2950 6628
Email: legal@goldenbamboo.com

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